Short answer
A dedicated greeter follows the confirmed post-landing meeting procedure and guides the booked group through the DXB arrival sequence and eligible priority facilities.
Key service facts
- Service
- International arrival meet-and-assist
- Adult 11+
- (~$35) per passenger
- Child 3–10
- (~$17.50) per passenger
- Infant 0–2
- Free and listed in the booking
- Availability
- Subject to staff and airport operations
- Meeting
- Sent after availability and payment are confirmed
What Arrival Fast Track includes
- Flight monitoring against the supplied flight number.
- Terminal-specific meeting instructions after confirmation.
- Guidance through passport-control procedures.
- Direction to baggage reclaim, customs and the public arrivals hall.
- Direct support when an ordinary schedule change appears.
What is not included
- A visa, entry permission, customs exemption or guaranteed authority decision.
- Porter, transport, lounge or airline fees unless confirmed in writing.
- A fixed completion time or guaranteed open priority lane.
From booking to completion
Book the operating flight
Use the flight number actually arriving at DXB and add every passenger.
Receive the live meeting plan
The team confirms availability, payment and the terminal-specific procedure.
Keep support reachable
Use the confirmed message and contact the team if the greeter is not visible.
Move through arrivals together
The greeter explains each step and uses eligible priority facilities where available.
Who values arrival assistance?
Families, senior passengers, first-time visitors and groups often value one clear point of coordination.
Frequent travellers comfortable with DXB may prefer the standard route.
Documents still decide the journey
Carry the passport and entry permission required for the trip.
Fast Track supports navigation; it cannot approve admission or change a government decision.
When the flight changes
Ordinary schedule movement is monitored against the confirmed flight.
Send a new flight number, rerouting or date to the existing support thread immediately.
Official passenger resources
Arrival Fast Track questions
Where is the arrival meeting point?
The accepted booking contains a terminal-specific meeting procedure; do not rely on an old online photograph.
Is immigration completed in a guaranteed number of minutes?
No. Staffing, screening and authority operations change continuously.
Does the greeter carry baggage?
No. Porter service is separate unless written into the confirmation.
Is a visa included?
No. Entry eligibility remains the passenger’s responsibility.